Abby Jordan Designs

handcrafted gemstone bead jewelry reflecting the beauty found in simple things

   

Ordering Information

Online Ordering: Items are sold on a first come, first serve basis. If you see something you would like to purchase or have a question about, send us an email tdmead@abbyjordandesigns.com please include the item number you would like to purchase or simply use the PayPal shopping cart system to process your Visa, MasterCard, Discover, or American Express.

We update the site, a few times a month depending on the season. If you would like to get on our mailing list, let us know. You will be notified by email, as soon as new items are posted.

Returns and Exchanges: We want you to be happy with your purchase! If you are not satisfied, you may return or exchange your purchased item within 30 days of purchase date. To exchange, please send $5.00 for postage ($7.00 for non-US addresses) with the indication of what you want in exchange. *Custom orders are not available for return or exchange.
Returns between 6 to 30 days of receipt are only eligible for store credit. Credit is given in the same manner as payment was received upon receipt of returned merchandise. Returns must be well packed and insured. Abby Jordan Designs is not responsible for items that are lost in the mail. *Please e-mail prior to mailing a return or exchange item.

Payments: We accept payment through personal checks, money orders, and PayPal. As a PayPal merchant, we offer you the most secure online payment method available today. PayPal began in 1999 as a tool for transferring money for payment in eBay auctions and is currently the most popular online payment system of its kind. To date, PayPal boasts more than 8 million members, which account for a considerable fraction of those who make purchases via the Internet.

Customers and merchants are protected exceptionally by PayPal. First, the order form that pops up to take the customer’s credit card uses PayPal’s SSL (secure sockets layer) secure server. With PayPal the merchant doesn’t need a secure server, only a standard website. PayPal provides the secure order form.

Shipping (USPS) - For orders within the United States:

All items are shipped upon receipt via 2-3 day USPS Priority Mail with delivery confirmation. A flat rate of $5.00 is charged for all orders. Insurance is available upon request. Currently, the United States Postal Service charges the following fees for Insured Mail: $1.30 per each $50.00 value. We will provide you with a final cost based on your order.

For orders outside the United States:
You may request a shipping quote by e-mailing tdmead@abbyjordandesigns.com.

Privacy: All information submitted by customers is kept strictly confidential and never shared with any other companies or organizations.

Sales Tax: Oklahoma residents must add 8.2% sales tax to all orders.

Guarantee: All jewelry is guaranteed to be free from defects in craftsmanship and materials on delivery. Should the jewelry fail, and examination reveals it was due to negligence on our part, we will repair or replace the item at no additional cost, or, if preferred, give a full refund.

Thank you for your order!


home|what's new|boutique|order info|about our jewelry|sold gallery|comments | links